Client Care Responsibilities
PMCT Accountants and Consultants are committed in honouring stated undertaken and promises made to a client, and at a minimum our client care responsibilities includes:
Resources: PMCT Accountants and Consultants are rich in human resources in terms of exposure, experience and availability of expert personnel with continuous flow of practical solutions tailored to meet a client’s needs.
The Team: members are carefully selected and trained on ethos of PMCT Accountants and Consultants values. The team is mainly made up of professionally qualified accountants, investment bankers, IT professionals including software developers, and consultants with programme and project management experience. We have formal structures to aid responsibilities of our members however within the firm we have deliberately ensured family and friendly culture to allow informal communication and to remove any barrier to members’ interactions.
Timeliness: we deliver excellent service and value for money in the most efficient and timely manner meeting our clients’ requirements. Our approach to providing timely service also ensures quality and satisfaction of clients are not compromised.
Communication and accessibility: each client is assigned to a Partner and an Account Manager as point of contact who are specifically dedicated to ensuring a client needs, requirements and excellent service is met. We have dedicated customer support team always available to offer help and to facilitate contact to designated individuals and team members responsible for a client.
Proficient Management Consulting and Training (PMCT) specialise in accounting, consulting and training services. We are committed to providing you with an end-to-end integrated services, IT solutions and products that meets personal and businesses unique requirements.
PMCT specialise in Accounting Services, Taxation, Consultancy, Risk Management, Software Solutions, Data Management, Financial Product Development, Risk Management, Compliance & Regulatory Reporting, OTC Financials, Emerging Markets and Training.
PMCT models are not just one of the very best but unique as our approach focuses on solution delivery tailored to satisfy specific client needs and requirements. PMCT provide progressive intelligent solutions to meet specific requirements of a business sector and or client regardless of size and geographical placement.